Shipping policy

SHIPPING POLICY

Dryad Collective, LLC

Effective Date: 09-05-2026

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Shipping & Fulfillment

Dryad Collective currently ships wholesale orders within the United States.

Processing Time

Most in-stock wholesale orders are processed and shipped within 3–5 business days, excluding weekends and holidays.

Large orders, special assortments, or unusually high-volume periods may require 5–7 business days of processing. If we expect an order to take longer than the stated processing period, we will contact you with an updated shipping estimate and available options.

Carrier transit time begins after an order leaves Dryad Collective and is separate from processing time.

Shipping Charges

Shipping charges are calculated at checkout and are the responsibility of the buyer unless otherwise agreed in writing.

Purchasing an expedited shipping service does not automatically shorten order processing time. Contact Dryad Collective before ordering if you have a specific delivery deadline.

Tracking

Tracking information is provided when an order ships.

Please make sure your shipping address is accurate before submitting an order. Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the buyer.

Lost or Damaged Shipments

If a shipment appears to be lost in transit or arrives materially damaged, contact Dryad Collective promptly with the order number and relevant photographs or documentation. We will assist with carrier claims and determine an appropriate replacement, credit, or refund when applicable.

If tracking shows a shipment as delivered but it cannot be located, please contact both the carrier and Dryad Collective promptly so the shipment can be investigated.